Definitions

1 1. If you are wondering what means our item's CONDITION?

The brand-new condition means the item comes direct from the manufacturer. New in storage condition means that we purchased the item from military resources, it has not been used previously by soldiers. On the items you can find its ex-owners signatures, however, it does not mean the item has been used. Moreover, not all items have a tab. Garments, accessories, and equipment which have been previously used by soldiers we determine depending on its condition. We classify 5 categories: 1. Perfect condition – the item with minor signs of use 2. Very good condition – the item with basic signs of use 3. Good condition – the item with visible signs of use, sometimes repaired to full working or minor soilings 4. Sufficient condition – the item with significant signs of use, pilled, snagged, soiled, etc. accessories have defects 5. Second quality (II quality) – the item with significant defects, worn out, holes, discolorations, need to be repaired Please bear in mind that all military items feature by the distinctive smell of a military warehouse. In the case of intense smell, we try to inform you about it in a product description. All new or used items sometimes have cassation stamps, however, it usually vanishes after washing.

2 2. What does mean SET in the item's title?

It means that the items are is also available in our wholesale offer at a better price.

3 3. „Out of stock, restocked soon” when the item will be available?

Unfortunately, delivery of the military goods and Haix II quality boots is out of our control – we recommend visiting our website now and then to check availability and enter your email address to be notified of availability.

4 4. Why Haix shoes are available in several grades?

Our company is an official representative of Haix shoes in Poland. In our store, you can find brand-new shoes with manufacturer's warranty aa well as II and III quality shoes with visual defects. The manufacturer classifies the shoe grade. Shoes rated as II quality have cosmetic defects, whereas, III quality have cosmetic defect and leaky Gore-tex membrane, which means the shoes are not 100% waterproof. Cosmetic defects are usually unnoticeable, however, it is possible that the boots would not be as durable as the same first quality boots. Despite the fact that the boots are not full-value footwear is much higher quality than similar purpose footwear in this price class.

5 5. How to choose the right size of shoes?

Shoes are available in different sizings. We try to use BW sizing, which tells the length of the foot on which a given size is designed. The shoe insert is about 5 mm longer to maintain proper clearance (room). Shoes are also available in various widths: S - small – narrow foot M – medium – standard width foot L/W – large – wide foot The insole size is the same for all widths. The difference is in shoe construction. We are not able to measure it.

6 6. Do photos reflect an actual product's condition?

The photos show a product feature, not a condition. Please note that the colour at real may be slightly different and depends on monitor settings.

IdoSell Trusted Reviews
4.79 / 5.00 3470 reviews
IdoSell Trusted Reviews
2020-06-25
Very nice customer service, both ponchos were in very good condition! Payment was done via bank transfer from a foreign country and parcel was delivered very quickly! Can only recommend this shop!
2020-06-27
Thanks for your professional job !!
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